By Anonymous on 08 December 2021 | Verified purchase

I am not in anyway a car expert, but Hightown's patience and care made me feel secure and valued throughout the process. Separately from the fabulous experience, they've also sold me the best car I've ever owned. After a lifetime of bad experiences with car dealers, I cannot recommend this company highly enough.

Reply from Hightown Cars on 13/12/21

Thank you for your review. Im glad you are happy with your new Volvo. Many Thanks Chris Morris Hightown Cars

By John Line on 02 October 2021 | Verified purchase

I recently purchased a lovely X5 from Hightown Cars. Their customer service was impeccable, they were honest and straightforward to deal with, and the car was presented beautifully. Highly recommended

Reply from Hightown Cars on 04/10/21

Thank you for your review. I’m glad your happy with your new car. Many thanks, Chris Hightown Cars

By Alan B on 02 December 2019 | Verified purchase

I live in Luxembourg and found the dealer via autotrader as I wanted to by my daughter her first car from the moment I spoke with the dealer until the end when I purchased the car. Communication was great and the car is great quality for the price Extremely happy and would recommend this dealer

By Kieran D on 13 August 2019 | Verified purchase

I used Hightown Cars to purchase a Peugeot 207, I changed jobs to become a community mental health nurse and was looking for a reliable car for commuting. I was really impressed with my experience at Hightown Cars. The chap who sold me the car was extremely helpful and professional. The car has been brilliant and I've no concerns at all relating to reliability or mechanics. Great car and great service would definitely use again!

Reply from Hightown Cars on 13/08/19

Thank you for your review Kieran I’m glad to hear you are enjoying your new car. Regards Chris

By Anonymous on 27 September 2021 | Purchase not verified

Bought a car from here didn’t spot a problem with I bought it, got home after a few days started noticing a noise from the engine bay, kept being told there’s nothing wrong it’s had and mot etc when I kept asking for it to be repaired all I got was bring it back for a refund so in my mind that’s a guilty conscience knowing it wasn’t right in the first place!! Be very careful when you buy from here never know what your walking in to!!

Reply from Hightown Cars on 28/09/21

Thanks for you review Ian. It’s very important when leaving a review like this to tell the truth. You were booked in for a diagnostic last week as you believed you had a fault with the car, however before bringing your car to our garage you bombarded me with text messages most of them at unsociable hours of the night and early morning. Day 1 you thought you had a puncture, day 2 was a wobbly pedal and it went on and on. You demanded that a mechanic stripped the entire engine down, whilst you watched, all because you thought you could hear a squeak. It got to the point where it was obvious the only fair solution for both of us moving forward was for you to have a full refund. Having now given you a full refund, we have had an independent mechanic do a full inspection of the the car and there is ABSOLUTELY NOTHING WRONG WITH THE VEHICLE and no reason for me to have a guilty conscience whatsoever. Many thanks Chris Hightown Cars

By Andy H on 12 May 2021 | Purchase not verified

Can’t speak more highly of Chris and the team. I purchased my perfect car from them, a black bmw 1 series m sport. It was immaculate and the price was very fair, the customer service was brilliant and I will definitely use again.

Reply from Hightown Cars on 12/05/21

Thanks for your review Andy, I am glad you are happy with your new car. Regards Chris Morris Hightown Cars

By Jay A on 01 April 2021 | Purchase not verified

Bad communications. Very hard to get through to on the phone. If this is how it is purchasing a vehicle then dealing with them after sales must be impossible.

Reply from Hightown Cars on 01/04/21

Hi Jay, thank you for your review. As I’ve explained via email I am very sorry you missed out on the car that you wanted to purchase. Our phones lines are currently busier than usual due to high demand and only being able to operate via click and collect. We sell cars on a first come first serve basis and I can only apologise that someone else was willing to pay a deposit before you. Many thanks Chris

By Daniel M on 29 January 2021 | Purchase not verified

Great experience buying a Mini from Hightown Cars, car was immaculate condition at good value price. After a couple weeks after buying the car, I noticed a knocking noise coming from the back, the dealer and the mechanics went over and beyond to get the noise fixed covered by parts and labour warranty, it was not even a serious issue, and I suspect most other dealers would have told me where to go. Highly reccomend.

By Lianna H on 06 June 2020 | Purchase not verified

My Dad had been looking for a run around car for a while and had been to other garages where the cars did not meet the mark. We liked the look of two cars at Hightown and after testing both my Dad decided on the slightly more expensive model. We were concerned about the age of the car and the fact the Cambelt was due to be done so the guys at Hightown said they would do this for free in the price! Before picking up the car was also serviced and had a new MOT where there had been an advisory of a tyre nearly worn. When picked up my Dad discovered that they had put a new tyre on out of good will! The car was sparking clean and had very speedy, honest customer service from them. My Dad has now decided to return with his work truck and have a service with them also as they were so good. Will definitely be coming here again for other purchases. Thanks guys!

By Warren L on 11 November 2019 | Purchase not verified

I came on a wim and wasn't really expecting to buy a car that day but to be completely honest it was the customer service from the boys that sold it to me. Non pushy, informative and very relatable young chaps. The car itself is everything that was required and more, touch wood nothing detrimental has occurred before writing this post. The couple of small things I found wrong have since been booked in to get fixed so yeah overall very satisfied. Would buy from Chris and his bro at Hightown Cars again and again!!!